Is it always possible to return the products?

For non personalized products Babygoodies allows you 14 days to return a product that you are not satisfied with. Your right of retraction starts from the moment your order is delivered. You can return the product within this time period, at your own expense.

The present right of return only applies to products that are returned in their original packaging. Any product that has been damaged, or is not in its original packaging, or has packaging that has been worn beyond simply opening the product, will not be refunded.

Do not forget to mention your personal data when you return the product: name, phone number, email address and order number.

The return address is:
For the Netherlands: Babygoodies, Postbus 1192, 6160 BD Geleen (The Netherlands)

For Belgium and the rest of Europe: Babygoodies, Zemstsesteenweg 1, 1981 Hofstade (Belgium)

30 days after receipt of the returned goods, Babygoodies will repay the products.

Personalized products
If your order it is not 100% free from defects in materials and workmanship, you may send us an email with a picture and we will send a new product to you. You can send an email with the complaint to info@babygoodies.eu with a clear description of the complaint and a picture. We will respond to your email within 1 working day.


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